Frequently asked questions

What is rakija?

Rakija is the national drink of the Balkans. It is typically made by distilling fermented fruit.

At DNA Distillery, our range includes expressions made from Shiraz grapes, pears, and plums, each with its own personality.

You may know rakija by other names depending on what part of the world you come from, like grappa, moonshine, ouzo, or arak. Every culture has its own version. But this is ours.

What does rakija taste like?

If we’re being poetic, rakija tastes like distilled joy. All the things that make us happy, sealed in a bottle.
If we’re being literal, our rakija tastes like a slightly sweeter and smoother gin. Emphasis on the smoother.

How do I drink rakija?

How don’t you drink rakija? Explore our range of recipes here.

How many drinks does a bottle make?

Our 700ml bottles serve about 20 to 23 standard drinks, depending on your pour. We like our drink strong, just like Dedo.

Isn't rakija for old people?

Sure, Dedo taught us everything we know, but that doesn’t mean he’s the only one who can enjoy a glass.

If you think rakija is just for oldies, think again. We’re about to change the way you drink.

Is DNA Distillery rakija as strong as homemade rakija?

No. Our rakija is made properly in a commercial distillery, crafted with care, and built to be smooth, refined, and seriously enjoyable.

It still has the character and strength people love about rakija, but it is a more polished, premium expression, and yes, it is award-winning too.

How do I store my rakija?

Rakija should be stored out of the sun and at room temperature. On a drinks cart, in your pantry, or on a bar, these spots all work perfectly. Or you can store it like Baba does in the cupboard above the stove.

Do I have to pay for shipping?

Shipping options available at checkout include:

  • Free Standard Shipping on all orders over $149
  • Standard Shipping: $9.99
  • Express Shipping: $14.99

We currently ship within Australia only.

How long will it take for my DNA Distillery product to arrive?

Orders are usually processed and dispatched within 1 business day.

Delivery timeframes depend on your location and the shipping option selected. All delivery estimates begin after your order has been dispatched.

For the most accurate delivery estimate, we recommend using the Australia Post delivery calculator here.

Please use BASS HILL NSW 2197 as the sending postcode when checking delivery times.

Does DNA Distillery offer international shipping?

We do not currently offer international shipping.

At the moment, DNA Distillery ships within Australia only.

How can I track my order?

Once your order has been dispatched, tracking details will be sent if tracking is available for your shipment.

If you have not received tracking details, or if your order appears delayed, please contact us and we will gladly help.

Can I place a corporate gifting or wholesale order?

Definitely. To place a gifting order for your team, get in touch and we will put together something special.

For wholesale orders, email us at accounts@dnadistillery.com and we’ll be in touch.

What’s the difference between Classic, Gold, Pear and Plum rakija?

Each rakija has its own personality.

  • Classic Rakija is delicate, light and fresh
  • Gold Rakija is richer, smoother and sweeter
  • Pear Rakija is crisp, fruity and bright
  • Plum Rakija is deeper, rounder and bolder

If you are new to rakija, Classic is a great place to start. If you want something richer and more decadent, Gold is a favourite.

Is DNA Distillery a good gift?

Absolutely.

DNA Distillery makes a great gift for birthdays, celebrations, thank-yous, dinner hosts, and anyone who appreciates something a little different.

If you want to make it extra special, you can also add one of our gift options where available.

Can I include a gift note?

Yes, you can include a gift note with your order.

If you are sending a gift, add your note at checkout where available and we will do our best to make sure it is included with the order.

What if I entered the wrong shipping address?

If you notice an error in your shipping address after placing your order, contact us as soon as possible at hello@dnadistillery.com.

If your order has not yet been dispatched, we will do our best to update the details in time.

How should I serve rakija?

There is no one right way to drink rakija, but we recommend serving it the way you enjoy it most.

You can sip it neat, pour it over ice, or use it in cocktails. If you want inspiration, explore our recipes here.

Do you offer express shipping?

Yes.

Express shipping is available at checkout for $14.99.

We also offer:

  • Free Standard Shipping on all orders over $149
  • Standard Shipping: $9.99
Who do I contact if there’s a problem with my order?

If there is any issue with your order, please contact us at hello@dnadistillery.com.

The best way to help us sort things quickly is to include:

  • your order number
  • a short explanation of the issue
  • photos, if relevant

We will do our best to help as quickly as possible.

Do I have to be 18 to buy from DNA Distillery?

Yep, you do. Dedo says so, and so does the law.

What is your refund & exchange policy?

Due to health standards and the risk of product contamination, DNA Distillery does not offer refunds or exchanges for change of mind or returned products.

However, exceptions may be made where a product is:

  • faulty, or
  • damaged during shipping

If your product arrives faulty or is damaged in transit, a replacement or refund of the purchase price may be offered, subject to assessment.

If you believe your order is eligible, please contact us at hello@dnadistillery.com within 7 days of receiving your order and include your order number, a photo of the product, and a brief explanation of the issue.

Once we have reviewed the claim, our team will be in touch with the next steps.

Where can I buy DNA Distillery products in person?

You can buy DNA Distillery online, and you can also find us at select independent bottle shops and restaurants.

Keep an eye on our socials for updates on where to find us next, and if you’d love to see DNA in your local bottle shop, ask them to stock us.

How can I stay up to date on new products and releases?

Sign up for our newsletter here, or follow us on Instagram and Facebook.