frequently asked questions
rakija is the national drink of the balkans. It is typically made by distilling fermented fruit (in our case, shiraz grapes) and comes in two varieties: classic and gold.
you may know rakija by other names depending on what part of the world you come from - grappa, moonshine, ouzo, arak. every culture has its own version. but this is ours.
if we’re being poetic, rakija tastes like distilled joy. all the things that make us happy, sealed in a bottle.
if we’re being literal, our rakija tastes like a slightly sweeter and smoother gin. emphasis on the smoother.
our 700ml bottles serve about 20 - 23 standard drinks, depending on your pour. we like our drink strong, just like dedo.
sure, dedo taught us everything we know but that doesn’t mean he’s the only one who can enjoy a glass.
if you think rakija is just for oldies then think again. we’re about to change the way you drink.
yes it is - dedo always loved a strong drink. but don’t worry, our rakija is as smooth as it is strong so you can sip with ease.
rakija should be stored out of the sun and at room temperature. on a drink cart, in your pantry, on a bar - these spots all work perfectly. or you can store it like baba does in the cupboard above the stove.
yes. DNA Distillery offers flat-rate standard shipping of $9.99 anywhere in australia. free shipping will be provided for orders over $99 (australia-wide only).
please allow 3-5 days for dispatch of all DNA Distillery products. we always strive to send orders as soon as possible.
delivery time is determined by where you live and the efficiency of australia post. a DNA Distillery parcel can take anywhere from 1 to 10 days to arrive at your address. the following is a guide to estimated shipping times in australia:
· sydney, melbourne & brisbane: 1-5 days
· adelaide, darwin & perth: 5-10 days
· tasmania: 5-10 days
· regional centres: 5-10 days
· remote locations: 5-10 days
At this stage, DNA Distillery only offers domestic shipping australia-wide. That means you’ll need to personally send it to your cousins overseas when they ask for a taste.
once you have placed an order with DNA Distillery you will receive your tracking number from our shipping partner - australia post.
follow the directions on your confirmation email or notification to track your package. this tracking service is provided and managed by australia post. if you do not receive tracking information for your order, please email us at email@example.com.
definitely! to place a gifting order for your team, get in touch and we will put together something special.
for wholesale orders, email us at firstname.lastname@example.org and we'll be in touch.
yep, you do. dedo says so (and so does the law).
DNA Distillery does not offer refunds or exchanges for any product. due to health standards and potential contamination, we are unable to accept returned products.
however, exceptions may be made for faulty products or any damage caused during shipping.
if your product is faulty or damaged during transit, a replacement or refund of the purchase price may be issued to you.
to request a refund due to the above, please contact us via email within 7 days of receiving your order and provide your order number and a photograph of the product for assessment.
if your product is approved for a refund or exchange, our team will be in touch with next steps.
at the moment, DNA’s products are only available to purchase online. but we have big plans. keep an eye on our socials to find out where you can buy our range in future.
ask your local bottle shop to stock us! If you succeed there might be a cheeky free bottle of dedo’s best in it for you.